Contact Us
The Support Centre
Questions about Quatro Casino go to our Support Centre. The team works around the clock, every day of the year, and takes both live chat and email.
Live chat
Live chat links you with one of our agents straight away. If you are logged in and stuck on a payment, open the banking area and choose live help to reach the team from there.
Pick your topic from the query list in the Support Centre, then press the email button to write to us. We try to deal with every email within 48 hours.
What the team can help with
- Your account, bonuses, deposits and withdrawals.
- Deposit limits, cooling-off breaks and self-exclusion.
- A new address, email or phone number on your account.
- Closing your account.
- Stopping our promotional messages.
Disputes and complaints
Raise any problem with the Support Centre first. A dispute we cannot settle is passed to eCOGRA, and its ruling is final. You may also complain directly to the Kahnawake Gaming Commission. Any complaint has to reach us within 6 months of the issue.