Responsible Gambling

Play for fun

At Quatro Casino, gambling is leisure. Work out how much time and money you can spare before you start, and stop if play begins to feel like a problem.

Habits that help

Set your spending amount in advance.
Accept a loss instead of trying to win it back, because losses can grow.
Keep an eye on how often you play and for how long.
While you are ahead, pause now and then and think about a good moment to finish.
See gambling as entertainment rather than a quick route to money or a way out of debt.
Remember that results come down to chance and that no method can promise a win.
Leave the games alone when you feel low or upset.
Mix play with other interests.
Keep alcohol and drugs away from your play.

Check yourself

Our short self-assessment test helps if you are worried about your gambling or simply want to see where you stand. The National Council on Problem Gambling and Gamblers Anonymous both offer more information on gambling problems.

Deposit limits

You can cap how much you deposit per day, per week or per month. Speak to our support team to agree the limits that suit you. A higher limit, or the removal of a limit, only applies once 24 hours have passed.

Taking a break

For a short pause, choose a cooling-off period of between 24 hours and 6 weeks. For a longer one, we offer self-exclusion for 6 months. A self-exclusion cannot be undone once it is in place, so think it over, and talk to a gambling help group first if you have any doubt.

How to self-exclude

Contact our support team to go through the options and pick the right one.
Send us your request by email from the address registered on your account.
Wait for our confirmation email. Until it arrives, do not treat the exclusion as active.

While excluded, please do not open new accounts. We try to recognise them, but we are not responsible for play on accounts set up to get around our systems. It also helps to exclude yourself with every other operator where you play and to file a Comprehensive Self-Exclusion request with the Kahnawake Gaming Commission.

Our own measures

We may close an account for good if reopening it looks unwise or unhealthy, and we may start an exclusion ourselves when we believe a player has a gambling problem.

Age

Only people older than 19, or older than the age of majority where they play if that is higher, may use Quatro Casino. Play by anyone ineligible is voided together with any winnings, and we can ask for proof of age at any time.

Filtering software

You can also use filtering programs such as Cyberpatrol, Cybersitter and Netnanny.